Sneak Peek
Learn to Manage Change and transition to a better way of working
Change is scary for most people. Humans by nature, if we can stay safe and avoid change, we will. This course helps you understand the most effective ways that changes can be implemented by taking into consideration human nature and psychology.
Change whether it is a reactive change or something that is planned and strategic can be managed in ways to mitigate problems and stress. This 20 hour course helps you understand how change can be managed effectively for personal use and also organisation change management.
By understanding how people will react to change (including yourself), you can be more thoughtful and change can be implemented effectively and more easily accepted by staff.
The Change Management covers the following lessons:
LESSON 1 SCOPE AND NATURE OF CHANGE
Introduction
Types of change in a business
Specific types of change in business
Tools for identifying change is needed
Case study: magazine failure
Review what you have been learning
LESSON 2 ORGANISATIONAL CHANGE MANAGEMENT (OCM)
Introduction
The pillars of organisational change management
The development of an OCM strategy
Types of organisational change management strategies
Ethical change management in organisations
Case example: changing how the sales team works
Case example: getting the ocm approach completely wrong
Review what you have been learning
LESSON 3 FORCES OF CHANGE
Introduction
7 Common change process models
Case study: company restructuring
Case study: developing environmental awareness
Case study: introducing new software
Case study: introducing new literacy teaching in a primary school
Review what you have been learning
LESSON 4 RESPONSES TO CHANGE
Introduction
How does organisational change impact people?
Resistance to change and employee doubts
How to counter resistance to change
Reverting back
Case example: Daniel Dissents
Responding to staff transparently
Review what you have been learning
LESSON 5 CHOOSING A BEHAVIOURAL CHANGE APPROACH
Introduction
3 Steps in choosing a relevant approach
Stages of behavioural change model
Planning for change: different approaches
Review what you have been learning
LESSON 6 BEHAVIOURAL CHANGE TECHNIQUES
Introduction
Case example: martin (finally) loses weight
The staircase model: an example of persuasion
Professional development as a behaviour change technique
Case example: obtaining marketing qualifications
Review what you have been learning
Final assessment
How does this course work?
You can enrol at any time.
Once you have paid for the course, you will be able to start straight away.
Study when and where you like. Work through at your own pace.
You can download your study-guide to your smart phone, tablet or laptop to read offline.
There are automated self-assessment tests you can complete at the end of each lesson. You can attempt these as many times as you wish and each time, upon completion, you can see your results. You will need internet access to complete the self assessment tests.
At the end of the course, you are presented with a large assessment which can be attempted online, anywhere, anytime. If you achieve a 60% pass in the exam; you immediately receive a downloadable certificate of completion with your name on it. If you do not achieve a 60% pass rate, you can contact us to re-sit your exam.
Contact us at anytime if you have any issues with the course.