Look Inside
Business coaches help people to improve how they manage a business. Their role is not just to provide advice or information; but also to motivate the client, help them focus and become more decisive and confident in their work.
CONTENTS:
Chapter 1: BUSINESS COACHING FUNDAMENTALS
- Where are Business Coaches Found?
- What is a Business Coach?
- Difference between Occupational and Organisational Psychology
- How do Business Coaches differ from other coaches?
- A Case Study
- Giving Advice
- Dealing with Feedback
- Models of Coaching
- Active Listening
- Minimal Responses
- Brief Invitations to Continue
- Non-Verbal Behaviour
- GROW Coaching Model
- Goal
- Reality
- Options
- Way Forward/Wrap Up
- TGROW Coaching Model
- OSKAR Model
- Outcome
- Scaling
- Know-How
- Affirm and Action
- Review
- CLEAR Model
- Contracting
- Listening
- Exploring
- Action
- Review
- Co-Active Approach
- Other Benefits of Coaching
Chapter 2: PSYCHOLOGICAL THEORIESWHICH INFORM BUSINESS COACHING
- CBT (Cognitive Behavioural Therapy)
- Overgeneralisations
- Catastrophising
- Personalisation
- Gestalt
- Psychodynamic
- Systems Approach
Chapter 3: BUSINESS KNOWLEDGE WHICH INFORMS BUSINESS COACHING
- Types of Business
- Business Ownership
- Not for Profit Businesses
- For Profit Businesses
- Some businesses are also regulated businesses.
- Leadership Roles
- Shareholders
- Board of Directors
- CEO
- Executive
- Manager
- Management Principles
- Business Planning
- Finances
- Work Cultures
Chapter 4: THE COACHING RELATIONSHIP & COACHING QUALITIES
- Building Rapport & Trust
- Confidentiality
- Business Knowledge
- Personal Skills
- Set guidelines
- Becoming a Business Coach - Regulations
Chapter 5: COACHING PEOPLE TO UNDERSTAND THE BUSINESS AND SET GOALS
- Goal setting
- Continuing to Improve
- Measuring Goals
- Problem Solving
Chapter 6: COACHING PEOPLE TO IMPROVE LEADERSHIP EFFECTIVENESS
- Case Study
- Leadership Development
- Defining Leadership
- Dealing with a Crisis
Chapter 7: COACHING PEOPLE FOR A BETTER WORK/LIFE BALANCE
- Stress Management
- Burnout
- Dealing with Stress
- Stress Management Techniques
Chapter 8: COACHING PEOPLE FOR BETTER WORKPLACE RELATIONSHIPS
- Social loafing and encouraging more responsibility taking
- Timekeeping
- Insubordination
- Staff Development and Motivation
- Conflict in the workplace – techniques to deal with conflict
Chapter 9: ENDING THE COACHING - BUSINESS REVIEW
- Feedback
- Further reading and study
- More ebooks available
- Courses available