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Management - Theory and Practice

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Author: Kris cole

Management - Theory and Practice by Kris cole has been thoroughly revised to give you the prav\ctical information and theoretical grounding you need to thrive as a modern manager.
Each of the four parts are written with competency and training in mind and solidly underpinned by relevant management and organisation theories.
Includes numerous excercises, activities and tips.

CONTENTS

PART 1 MANAGING YOURSELF
The managers work environment.
The communication foundation
Leading by example - personal skills for managers
Managing effective working relationships
Leading and attending meetings
Managing personal work priorities

PART 2 MANAGING OTHERS
Providing leadership
Motivating others
Leading work teams
Assigning work and delegating duties
Promoting peak performance
Reviewing performance

PART 3 MANAGING OPERATIONS
Developing, managing and monitoring operational plans.
Managing for ever-improving quality and customer service
Introducing and managing change.
Solving problems and making decision

PART 4 WORKPLACE PRACTICE
Ensuring a safe and healthy workforce
Managing a diverse workforce
Managing human resources
Recruiting, selecting and inducting employees
Developing teams and individuals
Contributing to a workplace learning environment
Workplace relations.

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