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Mastering Management Skills

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CHAPTERS

1.   Introduction: Managing in a Changing Environment
2.   Integrity
3.   Communication
4.   Presentation & Advocacy
5.   Motivation
6.   Appraising and measuring performance
7.   Planning
8.   Decision Making
9.   Problem Solving
10. Negotiating
11. Health and Safety
12. Working with groups
13. Leadership
14. Conclusion

An invaluable guide to profitable and effective management, this book provides a fully comprehensive introduction to the practical application of management theory.

- Explores issues, pressures, and dilemmas faced by all managers.
setting wide ranging and complex issues in a realistic context.

- Addresses the common and universal problems of integrity, leadership,
   presentation and motivation.

- Uses examples from all spheres of activity to illustrate managerial
   experience

- Includes discussion questions taken from real situations

Ideal for : MBA courses, Undergraduate Introductory courses in Business & Management, Professional Business courses.

RICHARD PETTINGER is Senior Lecturer in Management at University College London. He has extensive experience in both the private and public sectors, and also works as a consultant in these areas. He is the author of a number of management textbooks.

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